FAQs

For the curious among you, no question is left unasked.
Here you'll find a helpful set of frequently asked questions, but if anything is unclear, you can always reach out to us directly.

The standard capacity of the Agua iconic bottle is 550ml.

Our bottle, including the lid and sleeve weighs only 415 grams. The diameter of the bottle is 65mm (suitable for car holders) and the full height is 24cm.

Every bottle contributes to building our forest in the Philippines. Through this, we are able to plant bamboo and other species to regenerate the land. But we ensure that each bottle funds the absorption of atleast 300kg of carbon dioxide, equivalent to 3,500 single use plastic bottles.

The best part is that our forest is never fully harvested, so your impact is for life. That means your contribution will still be making a difference for decades to come. 

Thats correct! For every bottle, we’ve partnered with Al Ayn Social Care Foundation, a United Nations partner charity, to provide a person in need 60 days of clean drinking water. 

We are committed to bettering the lives of those who need our help.

Our glass bottle and the silicone sleeve is dishwasher safe. The bamboo lid is not dishwasher safe and we recommend handwashing with soft detergents.

Agua Bottles are made of medical grade borosilicate glass, an organic bamboo lid with food grade stainless steel insert and plastic (BPA Free) lining, and an external sleeve made of medical grade silicone.

All materials used in the Agua Bottle are fully recyclable.

Yes, all Agua Bottles are BPA free. Agua Bottles have a specially engineered recycled glass body, which is toxin and chemical-free. 

Agua Bottles are designed to be part of your daily life – from office use, to work-outs, to weekend adventures or the comfort of your own home. The easy carry on loop means you can always have it with you.

Agua Bottles can be used for any beverages: fruit infused drinks, sparkling water, carbonated drinks, smoothies, iced coffees, juice, tea and coffee. Borosilicate glass is highly heat and cold resistant, and has vacuum insulation. During regular use, the glass can take heat up to 200 degrees Celsius to 230 degrees Celsius.

The uniquely designed steel insert in the lid of Agua Bottles, stops any leftover flavours. You can go from orange juice to sparkling water without tasting a thing!

All Agua Bottles are made with a leak-proof lid produced with organic bamboo. The lid is designed with a stainless steel insert and a plastic (BPA Free) lining which also prevents leaking. 

 

 

We recommend cleaning your Agua Bottle regularly with hot soapy water and rinsing the bottle after each use. When not using your bottle, we recommend storing without the cap on to allow the inside to dry out. The bottle is dishwasher safe but the lid should be hand washed.

Absolutely! Our boxes have been beautifully designed to give you the best experience possible.

All Agua Bottles are designed by Agua in London, and assembled in Shanghai.

Our packaging is 100% recyclable, and is FSC® certified, meaning it is sourced from responsibly managed forests that provide environmental, social, and economic benefits

We’ll be devastated to hear that, but are happy to exchange your bottle for a different one or refund you. We accept returns up to 30 days after delivery.

If you would like to recycle your Agua bottle, please break the bottle down into its separate parts first. For most countries it is possible to recycle it in your local council’s collection facility. 

Agua London